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Privacy Policy

Last updated: December 2, 2025

This Privacy Policy describes how Jigbell ("we", "us", or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Service").

Jigbell is operated from Singapore. By using our Service, you consent to the collection, use, and transfer of your information as described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us:

  • Account information (email address, name)
  • Booking information (name, email, scheduled times)
  • Communications (messages sent through our chat features)
  • Feedback and survey responses

We automatically collect certain information when you use the Service:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, interactions with the Service)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process bookings and send confirmations
  • Respond to your requests and provide support
  • Send administrative messages and updates
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our Service
  • Third parties when required by law or to protect our rights
  • Business partners with your consent

4. Third-Party Services

Our Service integrates with third-party services:

  • Supabase (data storage and authentication)
  • Google Calendar (booking functionality)
  • Anthropic (AI-powered features)
  • PostHog (analytics)
  • Vercel (hosting)

These services have their own privacy policies governing their use of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at the email below.

8. International Transfers

Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Jigbell
99 Farrer Drive, Unit #01-02
Singapore 259293
Email: mathieu@jigbell.com